WAVS COME WITH:
- WAVS Custom Earbuds (both left & right)
- 1/8" Standard AUX Cable
- Bluetooth Cable + Charger
- WAVS Carrying Case
WAVS Custom Earbuds are a high-performance product, designed and fitted uniquely to your ears. Like fingerprints, no two sets of ears are the same. We use our patented mobile 3D scanning technology to make custom-fitted earbuds effective and affordable for the first time.
WAVS earbuds have 10mm dynamic audio drivers that create a balanced sound with excellent clarity. The earbuds come standard with an interchangeable 1/8" aux cable and a behind-the-neck Bluetooth cable with a built-in microphone, so you can switch them out at ease for any situation. Fast connection, high-quality streaming.
Long Battery Life
Our Bluetooth receivers have a long battery life—7 hours of music playback; 8 hours of talk time; and 180 hours of standby. Enjoy your earbuds freely.
We offer an array of colors and designs—plus full customization options. WAVS are a truly custom product and an expression of who you are.
How Do I Get Fitted?
It’s simple. After ordering, we'll create your account and send you the instructions. Then you'll use your phone's Face ID camera to scan your ears. We'll do the rest. Your earbuds will arrive at your doorstep custom shaped to the inside of the ear, making for a flawless fit and cutting-edge aesthetic.
WAVS Custom Earbuds work with all devices—but you'll need to use an iPhone with Face ID for your fitting (it only takes a couple of minutes and you can use a friend's phone to do it).
WAVS • Wood Cap
After purchase, you have 30 days to either complete your scans or request a refund. The sooner you send us your scans, the sooner we can begin handcrafting your custom product. We'd be happy to communicate and assist you in the process if there are any questions or concerns.
If there’s something wrong with your earbuds when you receive them, we’d be more than happy to make you another pair or refund your purchase. WAVS come with a lifetime technical warranty. If there’s a problem with your device, let us know and we’d be happy to make it right. You’ll have 7 days after receiving the product to let us know if there’s a problem. Accidental damage or loss of the product is not covered.
Domestic Shipping Policy
After we receive your order, we get right to work. All orders are shipped within 2-3 business days of your product’s completion time—it can take up to a week for us to build your custom earbuds after receiving your scans. You’ll receive a shipment confirmation email once your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone to let you know.
Shipping charges for your order will be calculated and displayed at checkout.
International Shipping Policy
We currently ship internationally to select counties and regions (full list available during checkout). WAVS is not responsible for any customs and taxes applied to your order. All fees imposed after shipping are the responsibility of the customer (tariffs, taxes, etc.).